Topcon Solutions Professional Services Group is comprised of a diverse team of experts supporting customers nationwide; our local technical instructors and support teams collaborate across all AEC disciplines to provide Autodesk software and Topcon positioning solutions. This unique blend of talent within one organization sets Topcon Solutions above the rest.
Our team of experts assist through online live instructor-led training, in-person classroom & field training, technical support & consulting over the phone, email, and remote sessions to ensure your team gets the answers they need and get back to work quickly.
Our support team acts as an extension of your business. We’ll work in collaboration with your internal teams to transfer knowledge, solve issues, and build expertise between teams.
Topcon Solutions offers management team leaders to proactively monitor open tickets, lead account reviews, and manage escalations. They’ll also act as a technical liaison to gather feedback and champion needs and goals internally to ensure your team and business remains productive.
We provide a variety of options to further support customers who choose to take the next steps in product implementation, workflow processes, and customized applications to improve business development.*additional fees may apply
|Unlimited phone & email technical support
|Remote desktop assistance
|New customer & annual guided account navigation
|10% discount on public training classes
|10% discount on consulting & custom training
|Unlimited access to Solutions U
|Autodesk® Briefcase tools plug-in (Autodesk customers only)